Returns & Exchanges
At Lampsmodern, we want your home to shine in its best light, which is why we offer a 30-day return window for all lighting fixtures in their original condition. If your purchase doesn't perfectly illuminate your space, our streamlined process ensures a hassle-free exchange or refund.
Return Process
- 1.Initiate a Request
Contact our support team with your order number and photos of the item to receive a Return Merchandise Authorization (RMA) number.
- 2.Secure Packaging
Carefully repack the fixture in its original box with all internal protective padding, hardware, and instructions to prevent transit damage.
- 3.Shipping and Tracking
Affix the provided return label to the package and drop it off at a designated carrier location, ensuring you keep the tracking receipt for your records.
- 4.Inspection and Refund
Once our warehouse team verifies the item's condition, your refund will be processed to your original payment method within 5-7 business days.
